As a person that really loves the majority of Apple products, I can understand why certain people would have a lot of faith in Apple and unreleased devices, although planning to buy the iPhone 5 without a release date or even knowing the crucial particulars can be seen as a little naive by critics.
One recent survey by UBS shows that Apple manages to keep 89-percent of iPhone owners, and this is pretty impressive considering how other brands like RIM have been losing customers, with an apparent retention rate of 33 percent, according to the survey. Considering the damage done by the signal problems with iPhone 4 and how Apple gave away free cases to help fix this issue, it’s impressive how dedicated Apple iPhone owners are. READ THE FULL ARTICLE + CHARTS: ProductReviews
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